Ratings stellati
In addition to written reviews, star ratings are a quick way for guests to give you feedback. They’ll rate their stays in the following categories—so bear these in mind when preparing for your next guest:
- Overall experience. How was it?
- Cleanliness. Did the place meet our standards?
- Accuracy. Was it accurately represented with up-to-date photos and info?
- Check-in. Should be easy.
- Communication. Did the Host respond to messages promptly?
- Location. Was the guest made aware of safety, transportation, points of interest, and special considerations like noise or other situations that might affect their stay?
- Value. Was it worth the price?
- Amenities. Was everything promised in the listing available and in good, working condition?
Note that Overall experience is a specific category where guests add a rating, not an average of the other categories.
Learn how we strive to make reviews and ratings more fair and accurate.
Where guests can find your listing’s rating
Once at least 3 guests rate your listing, the average of their primary scores is shown near the title in search results and on the listing itself. Average overall scores by category can be found alongside the reviews. Preview your listing to check things out.
Learn about your ratings and how to improve
As a Host, you can find out how often you get 5 stars and how you compare to others, along with insights to boost your efforts: While in Hosting mode, go to Performance > Reviews. If you're using professional hosting tools, go to Performance > Quality.
For more ways to amp up your place:
Artikli relatati
- Klijent jew Parteċipant
Kif jaħdmu r-ratings u r-reviews għall-co-hosts?
Ir-reviews se jintwerew fuq il-paġna tal-listing kif ukoll fuq il-paġna tal-profil tal-amministratur tal-listing. - Host
Kif tifhem id-dejta ta' kif sejjer marbuta mal-kwalità
Biex iżżomm kont ta' kemm ksibt reviews ta' 5 stilel tista' tuża l-għodod tal-hosting professjonali tagħna li juruk kemm ksibt punti għal af… - Klijent jew Parteċipant
Reviews dwar il-postijiet fejn toqgħod miktuba mill-Hosts u l-klijenti
Il-komunità tagħna tiddependi fuq reviews onesti u trasparenti. Ir-reviews jinkitbu mill-hosts u l-klijenti wara li ż-żjara tkun intemmet.