Kif tgħin lill-klijenti jivvjaġġaw daqslikieku kienu nies tal-post
Airbnb bdiet bħala pjattaforma fejn il-vjaġġaturi setgħu joqogħdu ġewwa d-dar ta' ħaddieħor mingħajr ma jonfqu ħafna flus. Il-proġett tagħna kompla jikber hekk kif iktar hosts minn madwar id-dinja kollha bdew jiltaqgħu mal-klijenti.
Il-kmamar għandhom il-ħsieb li jagħtu l-istess esperjenza: Huma addattati għall-klijenti li għalkemm jixtiequ ftit privatezza, xorta jixtiequ jiltaqgħu ma' nies ġodda u jgħixu ż-żjara tagħhom bħan-nies tal-post. Meta jibbukkjaw kamra, il-klijenti se jkollhom il-kamra tagħhom f'dar flimkien ma' aċċess għall-ispazji li jistgħu jkunu maqsuma mal-oħrajn.
Dawn ftit pariri biex tgħin lill-klijenti jħossuhom komdi jibbukkjaw u joqogħdu fil-post tiegħek.
Kif taqsam dawk il-postijiet inqas magħrufa li tħobb
Tista' toħloq gwida tal-ivvjaġġar għal-listing biex tgħin lill-klijenti jsiru jafu ż-żona tiegħek aħjar. Dan mod ħafif kif taqsam is-suġġerimenti mal-klijenti.
Ħafna hosts jagħtu wkoll is-suġġerimenti tagħhom wiċċ imb wiċċ meta jiltaqgħu mal-klijenti. Reed, li flimkien ma' martu huwa host ta' kamra ġewwa Philadelphia, ta' sikwit jistieden lill-klijenti jingħaqdu miegħu u ma' martu għall-ikla tal-Ħadd. Jitkellem dwar "dawk il-postijiet tal-ġenn li mhux tas-soltu", bħal pereżempju kaffetterija fil-qrib b'ħitan miksija bil-kotba.
Kultant Reed jistieden lill-klijenti biex jingħaqdu miegħu għaż-żfin salsa, wieħed mill-iktar passatempi li jħobb. "Ħadna għadd ta' klijenti jiżfnu f'post b'mużika Latina biex inqumu ftit fuq tagħna," jgħidilna. Xi klijenti "saru qishom parti mill-familja", żied jgħidilna.
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.