Savin never showed up to let us in, his phone sent us straight to voicemail, and ultimately we were left stranded in Firenze in the street will all of our luggage. Luckily, the hotel across the street is run by extremely friendly people, and they offered to watch our luggage while we waited for Savin to get back to us. We ended up canceling and rebooking with another host who couldn't have been more communicative and accommodating.
