
Host
22 review
22Review
4.09 Rating
4.09
Rating%{count} snin bħala Host
4Snin j/tilqa' n-nies
Ir-reviews ta' Luxe Properties
Qed jintwerew 0 ħwejjeġ minn 0
Rating 1 minn 5
, ·
Mejju 2022So to be transparent and COMPLETELY honest, these people are a scam! They were very great I’m communicating the whole time they held my money. The day before check in they they send a whole pre automated paragraph welcoming us and giving WiFi codes, in this paragraph it specifically says if you not receive the door code reach out to us immediately. It didn’t come and politely reached out to let them know it didn’t come, no reply. I reached back out 3 hours later. No reply. That the. So me being in California of course I’m little worried because the host who had these fast responses prior is suddenly not answering. I reached out to Airbnb just to make sure that everything was okay and I was doing everything correctly as far as communicating with the host because I’m not getting a reply so close to my trip. Airbnb reached out to the host, the host reply’s back to me within seconds. Very polite the host said sorry for the late response and the check in code will be sent the morning we check in. I said ok great Just wanna make sure I got everything right on my end. I wake up in the morning 6am my time which is 9am there time they cancel the Airbnb the day of. We found a better Airbnb and got a day free so I will say everything worked itself out. But me personally I WOULDN’T stay here. Not only are the reviews getting worst they are now holding peoples money to cancel on them. Shame on you!
Rating 2 minn 5
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April 2022We literally was told our room was cancelled when we were 2 hours away due to maintenance. Couldn’t transfer our money over to a new reservation. Had to look for another room & pay for another room and wait for up to 15 days for our refund . We basically was in ATL and didn’t have a place to stay . They did communicate really well , and he refunded us and gave us a extra credit ! The owners was amazing just a bad experience for us
Il-gwidi tal-ivvjaġġar ta' Luxe Properties
Qed jintwerew 0 ħwejjeġ minn 0




